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Jamie transcribes most things accurately out of the box, but every team has its own language: product names, customer names, internal acronyms, industry jargon. Custom vocabulary tells Jamie how those words are spelled, so they come out right in your transcripts and summaries instead of being replaced by something that merely sounds similar.

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Add custom words

1

Open Personalization

Click the gear icon (bottom-left) to open Settings, go to Personalization, then scroll to Custom Vocabulary.
2

Pick Personal or Team

  • Personal — words only you need. They apply to every meeting you record.
  • Team — words the whole workspace shares, such as your product names or key customers. They apply to every meeting in the workspace.
3

Add a word or phrase

Type the word or phrase exactly as it should be spelled and press Enter. Repeat for each term. Changes save automatically and apply from your next meeting.
Your workspace admin decides who can edit the Team list. If the Team tab is read-only for you, ask your admin about the Team vocabulary permission. Your Personal list is always yours to edit.

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What to add

  • Names — colleagues, customers, and companies Jamie keeps misspelling.
  • Product and project names — especially made-up words or unusual capitalization (e.g. DealCloud, Jamie).
  • Acronyms and abbreviations — write them the way you want to see them (e.g. OKR, ARR).
  • Industry terms — jargon specific to your field.
Keep the list focused. A handful of words that Jamie actually gets wrong works better than a long list of everyday terms. The number of terms you can add depends on your plan.

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Help Jamie understand your context

At the top of Personalization you can also fill in your Company Name, Job Title, and a short Company Description. Jamie uses this context to write summaries that fit your role and business — for example, knowing you’re in sales helps it recognize that “the deal” matters more than the small talk.
Last modified on October 19, 2026