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Connect your Microsoft Outlook calendar to Jamie to see upcoming meetings, get automatic meeting titles, and enhanced speaker identification. Meetings List 1

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How to Connect Your Calendar

Connecting your Microsoft calendar takes just a few steps:
  1. Click on your workspace name (top left corner)
  2. Go to Settings
  3. Navigate to Integrations > Outlook
  4. Click Connect Outlook Calendar
  5. Sign in with your Microsoft account when prompted
  6. Grant the requested permissions
  7. Once complete, you’ll be redirected back to Jamie
Outlook That’s it! Jamie will now sync your upcoming meetings and send you reminders when it’s time to start recording.
Tip: If you have multiple calendars in your Microsoft account, you can select which ones to sync by selecting the calendars and pressing Apply. The system will schedule those calendars to sync.
Outlook Connected

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Connecting with a Microsoft Entra (Enterprise) Account

If your organization uses Microsoft 365 with Entra ID (formerly Azure AD), you may need administrator approval before connecting your calendar. Microsoft Entra

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What You’ll See

When you try to connect your calendar, Microsoft may show a message saying:
“Approval required"
"This app requires your admin’s approval… Enter justification for requesting this app.”
This happens because your organization has policies that require an administrator to review and approve third-party applications before employees can use them.

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What to Do

  1. Submit the consent request — When you see the admin approval screen, enter justification and click “Request approval” (if available). This sends a notification to your IT administrators.
  2. Contact your IT administrator — Let them know you’d like to use Jamie and that the app is waiting for approval in Microsoft Entra.
  3. Wait for approval — Once an administrator approves Jamie, you’ll be able to connect your calendar by following the standard steps above.

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For Administrators

To approve Jamie for your organization:
  1. Sign in to the Microsoft Entra admin center
  2. Go to Identity → Applications → Enterprise applications
  3. Look for pending admin consent requests, or search for “Jamie”
  4. Review the requested permissions (see details below)
  5. Click Grant admin consent to approve Jamie for your organization
Microsoft Permissions Admin Once approved, users in your organization will be able to connect their calendars without needing individual approval.

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Permissions We Request

When you connect your Microsoft calendar, Jamie requests the following permissions. Here’s what each one does and why we need it:

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Required Permissions

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Calendar Integration Permissions

These permissions are requested when you enable calendar integration:

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About Speaker Memory

Jamie uses People.Read and Contacts.Read to power Speaker Memory — a feature that helps Jamie recognize who’s speaking in your meetings. By accessing your contacts and frequently contacted people, Jamie can:
  • Automatically identify speakers based on meeting attendees
  • Remember speaker names across multiple meetings
  • Provide more accurate meeting notes with proper speaker attribution
This makes your meeting notes significantly more useful, especially for recurring meetings with the same participants.

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What Data Does Jamie Store?

Jamie only stores the information needed to provide you with a great experience:
  • Event details: Title, time, location, description and conferencing links (so you can join meetings directly from Jamie). Sometimes, the description of the event provides important information for speaker identification and other related metadata.
  • Attendee information: Names and emails of meeting participants (for speaker identification)
  • Contact information: Names, emails, and profile photos (for speaker memory)

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On-Premise Exchange Users

If your organization uses an on-premise Exchange server (or a hybrid environment where mailboxes haven’t been fully migrated to Exchange Online), you may see the following error when trying to connect your calendar:
“Resource not found: The mailbox is either inactive, soft-deleted, or is hosted on-premise.”

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Why This Happens

Jamie uses the Microsoft Graph API to access your calendar. This API only works with mailboxes hosted in Exchange Online (Microsoft 365). If your mailbox is hosted on an on-premise Exchange server, the Graph API cannot reach it.

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What Are Your Options?

  1. Migrate to Exchange Online — If your organization migrates your mailbox to Exchange Online (Microsoft 365), Jamie’s calendar integration will work automatically.
  2. Hybrid environment with Exchange Web Services (EWS) — In some cases, organizations with hybrid deployments can enable access through Exchange Web Services. This requires additional configuration on your organization’s side. Please contact our support team if you’d like to explore this option.
For more technical details about on-premise requirements, see Microsoft’s documentation:
On-Premises Architectural Requirements for the REST API

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FAQs

Jamie only syncs events that look like real meetings, so your upcoming list stays focused on what matters. An event is synced when it:
  • Falls within roughly the next 10 days (Jamie keeps a rolling window of upcoming events)
  • Has at least two participants (you plus at least one other person)
  • Hasn’t been declined by you
  • Isn’t an all-day or multi-day event (24 hours or longer)
Jamie automatically skips events that are usually personal time rather than meetings:
  • All-day and multi-day events
  • Events you’ve declined
  • Solo events with no other participants (personal holds and time blocks)
  • Events whose title looks like focus or availability time — for example “Focus time”, “Focus block”, “Do not disturb”, “No meetings”, “Out of office”, or “Off work”
Recurring meetings are synced as individual occurrences within the window, and events you cancel or delete are removed from Jamie automatically.